My residential and commercial heating and A/C repair business relies on our customers to continue operating year after year… My buddy and I do not advertise heavily, because my friend and I rely on our customers to spread our name.
My buddy and I take care of every single person like they are family and my friend and I guarantee that you will be satisfied when my friend and I are done with the repair or upgrade.
Normally I maintain the entire county and some of the surrounding areas. I recently had a client that called from outside of my normal zone and I decided to drive out to the country to help the residential client, and she sounded like she needed some help! The person was calling for help with the boiler and it was a particularly frigid day. I was the only person in the office when she called and I decided to take the call myself. It was outside of our normal zone and I did not want any of my employees to complain about the long drive, however even though they drive a supplier automobile and I spend my money for all of the gas, it can still take a lot of time out of the day to handle a repair that is outside of our own normal zone. I arrived at the address about an hour after the client called. She was glad to see me come into the driveway and was waiting outside on the porch. She showed me where the boiler was located and I decided to perform a full maintenance tune up. Since the person did not know what the complication was, I thought this was a wonderful locale to start.